Our commitment is to provide customers with the best insurance value and service available through dedication and technology.
We remain true to the same principles on which our company was founded in 1984; providing exceptional service to our clients, creating opportunities for our people, acting with integrity, and supporting our community.
Marshfield Insurance Agency provides a drug free/smoke free environment, and is an equal opportunity and affirmative action employer M/F/D/V.
General Description: A Personal Lines Customer Service Agent is part of a team of professionals who manage, serve and advise clients regarding personal insurance offerings. CSAs assist clients by responding to their needs in a timely and efficient manner. They communicate with owners, insureds, and carriers to ensure excellent customer service through proactive, frequent, and courteous customer interactions while supporting the Personal Lines team to ensure the highest possible client satisfaction.
General Description: The Administrative Assistant is part of a team of professionals who
manage, serve, and advise clients regarding insurance offerings. The Administrative Assistant’s
major role is to greet and welcome customers and other visitors in a pleasant and professional
manner, either in person or on the phone. The Administrative Assistant notifies the appropriate
agency personnel and directs clients as needed. The Administrative Assistant also has a
variety of accounting and customer data entry duties.