Meet Kathy!   Kathy Leader has worked as a Commercial Customer Service Agent – servicing and helping commercial accounts since 2002. She has her CISR (Certified Insurance Service Representative) designation and has worked in the insurance field since 1973 in both personal and commercial lines.   She most enjoys getting to know her customers on a business and personal level over the years and she likes that she is always learning something new.   In her free time, she and her husband enjoy motorcycling and she likes to bake, and spend time with family – especially her two grandsons.